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Frequently Asked Questions

Building a new home or investment property in Auckland: your questions answered

Construction should have a language all of its own. To make it easier, we’ve included a glossary of common terms you’ll need to know when building your new home or investment property, and answers to our most frequently asked questions.


1. What is included in the price?

The price includes the house itself complete including carpet, but not any site works. Plans, building consent and all aspects of the construction of your new home from the foundations through to floor coverings are included. For a turnkey package, site works such as excavation, drainage and services, driveway, fencing, landscaping – would need to be added to this. Contact us for a full specification.

2. What is the cost of the extras for a turnkey package?

The cost of the additions are site dependent and consequently are the reason these additional components are not included in the base advertised price. Once we have viewed your site and prepared the plans we will have a better understanding of the additional costs involved.

3. Is GST included?

Yes, GST is included in the list prices.

4. Can I amend the design to suit my needs, budget or section?

The Ashcroft model is based on efficiency and optimisation of designs and the construction process. Minor changes are possible at additional cost.


Family Homes

5. Can I have input into the interiors, kitchens, colours etc?

Absolutely, this is one of the fun parts in the process. Ashcroft has a range of professionally designed colour schemes that make colour selection easy. We’ll make a time to meet with you and go through all the options.

6. Can Ashcroft help me to find a suitable section to build on?

Yes – through our Intent to Progress system we will assist you with finding the right section for you. Alternatively we can investigate sites located by clients to assess suitability and costs.

7 Do Ashcroft build anywhere in NZ?

Currently we specialise only in the greater Auckland area – that’s from Pokeno to Orewa. All projects within 30km of our office will be at the list prices indicated, for any locations further than 30km from us please discuss with one of our new home consultants.

8. How long does it take to complete?

The construction period is 20 weeks for a stand alone house once the concrete slab is poured. Completion times for duplex and terraced house developments vary and your New Home Consultant will be able to provide you with more information.

9. Do you provide a builders guarantee?

Along with our own Ashcroft 10 Year Build Guarantee, we also offer an independent Master Build 10 Year Guarantee. Find out more here.

10. Does Ashcroft provide full service (lawyers, finance, etc)

We can assist with finance but prefer that clients find their own professionals for any legal, accounting, and valuation work to avoid any conflicts of interest.

11. Why Build with Ashcroft Homes?

Ashcroft Homes is a family led business which has been operating since 2007. Our team of experienced architects, project managers, builders and contractors are led by our expert, customer focussed managerial team. Our goal is to build quality homes as cost effectively as possible for all our clients while ensuring the process of building is enjoyable too. We are not part of a franchise operation and consequently we do not need to cover any franchise fees or commissions within our pricing. We are extremely proud that many of our Ashcroft customers choose to build with us time and time again.

Glossary : For a full New Zealand glossary of building terms, click here

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